Customer Street Improvements

One way Customer Street likes to bring a fresh perspective into the business is by getting in people who know nothing about what we do and immerse them in our culture and processes. This week is work experience week. We have two people in our Lancaster office doing work experience.

The first of our visitors is still at school and is getting some exposure to web design and the general office environment. In his time with us he will sit with Designers and Script Writers to get a sense of what is involved in building our Premium Design and Rapid Site products. he will also get the opportunity to spend some time with our Service Reception team to see how customer queries are quickly and effectively dealt with.

Our other visitor is more mature and is on track for a career change. Working with our Development Team he will spend time looking at how our applications support the business process.

Both of our visitors will challenge the managers and staff they work with to explain how complex processes and systems work to deliver a good experience to our customers. A fresh set of eyes can often bring something to what we are doing and I am sure all of our team will listen carefully to any input our guests offer.

Our work experience opportunities are extremely limited. If you would like to be considered for work experience please write to our HR Department.

If you want to give us any feedback about Customer Street please either leave a comment on any of our blogs or contact Graham Armstrong the Customer Street Accountability Manager via his e-mail.

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