Customer Street Improvements

One way Customer Street likes to bring a fresh perspective into the business is by getting in people who know nothing about what we do and immerse them in our culture and processes. This week is work experience week. We have two people in our Lancaster office doing work experience.

The first of our visitors is still at school and is getting some exposure to web design and the general office environment. In his time with us he will sit with Designers and Script Writers to get a sense of what is involved in building our Premium Design and Rapid Site products. he will also get the opportunity to spend some time with our Service Reception team to see how customer queries are quickly and effectively dealt with.

Our other visitor is more mature and is on track for a career change. Working with our Development Team he will spend time looking at how our applications support the business process.

I took the week off after Easter to spend some time relaxing and walking in the Cotswolds. Six nights were spent at the the very hospitable Wheatsheaf Hotel in the delightful market town of Northleach. The final night was spent in the very pretty village of Lower Slaughter at the luxurious Washbourne Court. Each night my companion and I dined at a different restaurant the best being the Angel at Burford. There were two restaurants that were not great and there aspects about the accommodation that could have better in both places but overall they both lovely if very different places to stay.

My dilemma is where to post this valuable first hand experience of staying and eating at these venues? We haven’t put the ability to review any of the services offered by people who advertise in the CustomerStreet.com trade directories or in UFindUs.com, SmileLocal.com or MoreUK.com. There are sites where customers can review the service they have received the big question is whether any value would be added by having a review section in the Customer Street directories?